1 reviews | Active since Jan 2017
Data *****/Massive account
<p>I have been a client of Vodacom for more than 20 yr and was shocked to see an debit order for >R12000 for mostly data on 30/12/16. Today I went to a vodacom shop to try and resolve the problem , just to discover that my current account after the R12 581 already paid is currently R34 055.00, again moslty data (28 664.00) I have office wifi and internet aswell as home and do not have teenagers downloading stuff on my phone. This is completely impossible , but trying to resolve it seems more Impossible. the vodacom store cannot help you, the call centre assuames you are stupid. Nobody cares... I need help.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
