RE
Ronald E

1 reviews | Active since Sept 2020

26 Dec 2021, 18:35

Data *****

Be warned! Do not buy large data contracts from Vodacom, cause they rip you off. The more data you buy the quicker it runs out, irrespective of your browsing patern. I have a 5gig and 20gig contract, yet the 5gig data last almost just as long as the 20gig, even though my browsing is constant. This has been going on for a number of months, and it's become clear vodacom has a policy of ensuring you run out of data before each month end irrespective of how much you buy, in order to force you to buy more data. I will be checking on the run time left on my contracts, and cancel them as soon as they are due, as I'm tired of being **********. I'll try another service provider and compare my usage, hopefully I'll then get full use of my data!!!!

0
Replies (2)
Vodacom
Vodacom's reply28 Dec 2021, 09:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
RE
Ronald E's update04 Jan 2022, 18:22
Reviewer Update
I do not see the point of contacting you, the point is you are ripping people off with your data plans, an I am not interested in hearing you're excuses. My own data monitoring shows the more data I have the quicker it runs out, so unless you fix it, I will continue to warn people against this kind of *******ion. You can contact me once you fixed this. Thank you