SM
S'fiso Maphanga

1 reviews | Active since Oct 2015

10 Jun 2020, 14:38

Data Finishes quicker than before

Im very disappointed in the best network in the country. I have been using Vodacom since 2000 on another number. Then I changed numbers. I have been using the current number since 2006. I was excited when the data prices went down. Then I loaded 1GB last month, in 3days data finished. I then thought its me. This months I loaded another 1GB, 3days later data gone. I use to load 500mb and it would last me a months. My usage patine haven't changed. My data amount spent hasn't changed suddenly I'm going through more data in a week than before since this prices went down. Please tell me why my network is doing this to me?

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Replies (2)
Vodacom
Vodacom's reply10 Jun 2020, 18:02
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
SM
S'fiso Maphanga's update15 Jun 2020, 15:33
Reviewer Update
Good Day

Thank you Vodacom for contacting me back and assisting me on the issue