SM
S'fiso Maphanga
1 reviews | Active since Oct 2015
10 Jun 2020, 14:38
Data Finishes quicker than before
Im very disappointed in the best network in the country. I have been using Vodacom since 2000 on another number. Then I changed numbers. I have been using the current number since 2006. I was excited when the data prices went down. Then I loaded 1GB last month, in 3days data finished. I then thought its me. This months I loaded another 1GB, 3days later data gone. I use to load 500mb and it would last me a months. My usage patine haven't changed. My data amount spent hasn't changed suddenly I'm going through more data in a week than before since this prices went down. Please tell me why my network is doing this to me?
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Replies (2)0
Replies (2)Vodacom's replyOfficial
10 Jun 2020, 18:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2020, 18:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
SM
S'fiso Maphanga's updateReviewer Update
15 Jun 2020, 15:33Good Day
Thank you Vodacom for contacting me back and assisting me on the issue
Thank you Vodacom for contacting me back and assisting me on the issue
SM
S'fiso Maphanga's update15 Jun 2020, 15:33
Reviewer Update
Good Day
Thank you Vodacom for contacting me back and assisting me on the issue
Thank you Vodacom for contacting me back and assisting me on the issue
