MK
Mandy K
1 reviews | Active since Nov 2017
15 Oct 2024, 16:12
Data
Good afternoon, It’s been one week since I face been trying to buy data for 2 different numbers. I get get a error.. “ sorry it’s on our side, try again later “
So pathetic .. why are you advertising discounts in data, when clearly you don’t have capacity.. If es so frustrating, I have close the all open apps, restarted my phone.Still nothing Vodacom has lost its integrity.. Over promises and can’t deliver
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
16 Oct 2024, 07:46Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply16 Oct 2024, 07:46
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
