MK
Mandy K

1 reviews | Active since Nov 2017

15 Oct 2024, 16:12

Data

Good afternoon, It’s been one week since I face been trying to buy data for 2 different numbers. I get get a error.. “ sorry it’s on our side, try again later “

So pathetic .. why are you advertising discounts in data, when clearly you don’t have capacity.. If es so frustrating, I have close the all open apps, restarted my phone.Still nothing Vodacom has lost its integrity.. Over promises and can’t deliver

0
Replies (1)
Vodacom
Vodacom's reply16 Oct 2024, 07:46
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team