ZJ
Zanele J
1 reviews | Active since Dec 2010
14 May 2017, 00:25
Data explanation
<p>I bought 5G of data on the 3rd of May and its now depleted. Can someone please explain to me How is possible that in a space of an hour 499MB depleted including R168 of airtime. Was also advised that I was not the first person to complain about this issue. 1G used to last me the whole month when I took up this contract now 5G only lasts 10 days?????? PATHETIC I MUST SAY!!!!!</p>
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Replies (3)
Vodacom's replyOfficial
14 May 2017, 08:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 May 2017, 08:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 May 2017, 08:57Dear Zanele,
We'd like to assist with your enquiry.
We've rep**** to you via email and await your response.
Regards,
UW
Best regards,
Vodacom's reply15 May 2017, 08:57
Official
Dear Zanele,
We'd like to assist with your enquiry.
We've rep**** to you via email and await your response.
Regards,
UW
Best regards,
ZJ
Zanele J's updateReviewer Update
19 May 2017, 10:11This is so PATHETIC I must. it get even better. After my 5G disappear on sunday the 14th I bought 250MB at 12:04 on the 15th round about 13:00 data ran out. at 14:59 I bought anothe 1GB on the 18th 1GB ran out, on the 18th I bought another 1GB for 14 days right now as I send this on the 19th I have 62MB.
HOW DOES VODACOM JUSTIFY SUCH A ******* MARA. MY 7 DAY UPGRADE IS NOW SHOVE DOWN MY ASS BY FORCE BECAUSE THEY WILL NOT TAKE IT BACK. SERVICE W ARE GETTING FOM YOU IS SICKENING AND PATHETIC!!!!!!!!!!!!!!!!!!!!1
ZJ
Zanele J's update19 May 2017, 10:11
Reviewer Update
This is so PATHETIC I must. it get even better. After my 5G disappear on sunday the 14th I bought 250MB at 12:04 on the 15th round about 13:00 data ran out. at 14:59 I bought anothe 1GB on the 18th 1GB ran out, on the 18th I bought another 1GB for 14 days right now as I send this on the 19th I have 62MB.
HOW DOES VODACOM JUSTIFY SUCH A ******* MARA. MY 7 DAY UPGRADE IS NOW SHOVE DOWN MY ASS BY FORCE BECAUSE THEY WILL NOT TAKE IT BACK. SERVICE W ARE GETTING FOM YOU IS SICKENING AND PATHETIC!!!!!!!!!!!!!!!!!!!!1