ZB
Zeelia B
1 reviews | Active since Sept 2019
02 Sept 2019, 15:33
Data expire
Ek probeer Voda on Call Centre bel, maar elke keer as ek 082135 of 082111 bel, dan antwoord die masjien in n ander taal behalwe Afrikaans of engels die foon. Teen middernag gaan ek 6144mb data verloor. Hoe kan Vodacom net data wat ek gekoop en betaal het net expire? Ek probeer iemand in die hande kry om te hoor hoe ek van die data kan transfer of oordra na airtime, maar die masjien telefoon antwoord nie in n taal wat ek verstaan
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Replies (2)
Vodacom's replyOfficial
03 Sept 2019, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2019, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Sept 2019, 13:35Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Sept 2019, 13:35
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, I have provided you feedback with regards to your query. Regards Consumer Website Team
Best regards,