Data Error- Transfer cannot be done

Good morning,<br> <br> I am very displeased and upset with how vodacom runs things. Firstly their data bundles are expensive and finish quickly but that is not why I am on here.<br> <br> I accidentally sent two data bundles to my mom's number last week using online banking, my mom doesn't even use a smart phone so the bundles are just lying there. I called Vodacom explaining what happened and asked if the bundles can be transferred to my phone and I was told that is impossible! But how? The security questions were asked, the lady on the phone could see the bundles on my mom's phone etc. So why can't they just be transferred back to me? I was then told that my bank should reimburse me, that is impractical because my bank is the middle man, it only eases the process of buying airtime/data.<br> <br> So now I just have to accept that my money is gone down the drain and that the data bundles will rot on my mom's phone? I think its really unfair that my service provider cannot meet me halfway in cases that are not to intricate. I hope that I will be assisted soon.<br> <br> Kind regards