SM
Sibs M

1 reviews | Active since Jan 2020

17 Jun 2020, 15:19

Data error

To this day im still waiting for Vodacom to call and sort out the data i bought in May and was nwver received on my phone

0
Replies (3)
Vodacom
Vodacom's reply18 Jun 2020, 09:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
Vodacom
Vodacom's reply18 Jun 2020, 12:46
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Thank you for taking our call. We have assisted and resolved your query.

We apologize for the inconvenience.

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply18 Jun 2020, 12:46
Official
Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Thank you for taking our call. We have assisted and resolved your query.

We apologize for the inconvenience.

Regards,

Vodacom Consumer Website Team

Did you know you can manage your account, view recharge information, check balances, purchase bundles, view data usage online? Simply visit our website on www.vodacom.co.za or download the My Vodacom App and register for our Self-Help Services or dial *135#. Vodacom