NN
Nosihle N
1 reviews | Active since Oct 2018
18 Feb 2023, 10:29
Data doesn't reflect, but money taken from my account...Vodacom is so frustrating!!!
Hellopeter,
Im so frustated at Vodacom. I bought 200GB prepaid LTE data yesterday (17/02/2023) for work. The transaction was successful on their Vodacom website, money went out from my Capitec account. But still even today, no data has reflected on my account.
I have being on the phone trying to call them since yday to NO success of their consultants resolving my issue. And they seem to have no clue on how to resolve it. Im so dissapointed and frustrated, hence Im working from home, amd have started with work due to this issue.
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Replies (1)Vodacom's replyOfficial
18 Feb 2023, 10:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply18 Feb 2023, 10:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
