LD
Lyle D
1 reviews | Active since Mar 2009
29 Nov 2016, 09:25
Data dissapearing
<p>how long does it take to reply to a query?</p> <p>you say 24-48hrs</p> <p>it has now been 9 days.</p> <p>ref number - 1- ********** 7812</p>
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
29 Nov 2016, 10:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Nov 2016, 10:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,