VM
Vinolia M

1 reviews | Active since Sept 2012

20 Nov 2017, 15:20

DATA DISSAPEARES

PLEASE CLARIFY HOW MY WHATSAPP CAUSES DATA TO DISSAPEAR, I HAVE CALLED SEVERAL TIMES TO ASK FOR CLARITY AND NO HUMAN BEING CAN BE ABLE TO GIVE IT. I DO NOT HAVE FACEBOOK,TWITTER OR ANY OTHER PLATFORM EXCEPT FOR WHATSAPP AND WHATSAPP ALONE. I DO NOT GOOGLE USING MY PHONE. MARA DATA RUNS OUT SO QUICK. PLEASE HELP.

0
Replies (2)
Vodacom
Vodacom's reply20 Nov 2017, 15:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply21 Nov 2017, 08:37
Official

Good day,

Feedback has been provided.

Regards,
RM

Best regards,