1 reviews | Active since Apr 2015
Data dispute with Vodacom
<p>I logged a query with Vodacom on Friday for a data dispute as I loaded 3GB data on the 1st of September and on the 22nd of September I got a text notify me that my data is about to deplete, which was a shock to me because I normally buy 1GB data which lasts me 2-3 weeks. So to avoid having my data finishing before the month does, I bought 3GB because in my mind I was like I'd rather have it expiring than it getting finished before the month does. Funny enough the 3GB took the same amount of days as 1GB to finish up, and my phone/apps/Internet usage didn't change even though I had more data. Now Vodacom is failing to give me answers on this #VodacomBringMyDataBack</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
