Data Dispute

Item: Vodacom
Rating: 1
Author: Tebogo M

<p>The worst service provider ever "Vodacom". They train there consultants to only tell you about automatic updates as if we do not know what those are. So they misconstruing their call centre agent to believe that they are techi`s ***. Image i tell you, "I compensated you 3 month ago for a similar matter (Data Dispute), so i can not recompensate you again ever for such a matter" like ***. Do you not think that your systems, process, technologies and or people are at fault. When a mass of people start complaining about 1 thing over and over you must know something is wrong who the FFFF is Vodacoms CEO and COO. *********** fools full of themselves </p>

Helpful (0)

Replies (2)

Vodacom's replyOfficial

07 Aug 2017, 10:24

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply07 Aug 2017, 10:24

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Tebogo M's updateReviewer Update

07 Aug 2017, 12:11

I should actual be aware of Vodacom and their ********

Tebogo M's update07 Aug 2017, 12:11

Reviewer Update

I should actual be aware of Vodacom and their ********

Data Dispute

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