TM
Tebogo M

1 reviews | Active since Aug 2017

07 Aug 2017, 10:01

Data Dispute

<p>The worse thing is that data is getting depleted monthly unaccounted for and i would buy additional datat out of my contract plan which is charged more because their are out of contract rates, i estimate to have spent approximately R2000 on data for the past 5 months beside the contract money i pay them monthly</p>

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Replies (2)
Vodacom
Vodacom's reply07 Aug 2017, 10:24
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply16 Aug 2017, 15:32
Official

Good Day

Kindly note that feedback has been sent to you.

Regards

Dc

Best regards,