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candice I
1 reviews | Active since Jul 2014
11 Oct 2016, 14:24
Data Dispute
<p>I'm currently on a contract with Vodacom. The worst service ever. Used 1 Gb in 9 days. Then added another 100 mb , in a few hours its done. Checking settings and everything is right. Facebook background data has been restricted. Whatsapp does not take alot of data and thats the only applications I use. No use phoning customer service cause they never assist you. SO WHERE DOES ALL THE DATA GO TO???????????</p>
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Vodacom's replyOfficial
11 Oct 2016, 15:12Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply11 Oct 2016, 15:12
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,