DP
Damien P
1 reviews | Active since Oct 2014
01 Apr 2019, 08:54
DATA disappears even when switched OFF!!!
I've purchased 1GB of data, 2 days ago.. this was only used for watsapp conversations. I switched the data off and enabled my wifi to watch videos, view pics etc.
However I receive a message in the middle of the night (Whilst my data is switched off and wifi on) that my data has been depleted.
What type of theft is this!
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Vodacom's replyOfficial
01 Apr 2019, 09:58 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Apr 2019, 09:58
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team