PE
Paul E

1 reviews | Active since Sept 2013

01 Dec 2015, 18:32

Data disappears

Good day<br> <br> I ended last month with just under 618MB of data left on my account.<br> 500MB of that was allocated in beginning of November and the rest was from previous month<br> Now I know the rest should fall away but today with this new months 500MB added my account only has 688MB of data.<br> Why did the 500MB packages data that was added in November disappear first?<br> So are you saying that adding extra large data package is a waste since if you add bigger then your allocated monthly data gets used up first?<br> <br> So it is better to add as small a data package as possible?

0
Replies (1)
Vodacom
Vodacom's reply02 Dec 2015, 08:39
Official
Hello Venefi,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team