Data disappearing/Extreme data overcharge

PLEASE CHECK THE OUTCOME OF YOUR FINDINGS. THIS IS NOT CORRECT AS STATED BELOW. Thank you for your patience and cooperation. Your query with ref number 1- ********** ********** has been resolved. Visit www.vodacom.co.za/app from your phone. Thank you, Vodacom

DATE IS IDISAPPEARING I know there is something wrong and do not agree with the outcome of your investigation. I am applying for jobs and only writing emails use half a gig to a gig or more in less than 2 to 3 hrs,

I am sorry this is impossible. I used to use 500megs to a gig in a week now I use it in one night, not possible, my usage has not changed. I do exactly what I used to in the past.

Applying for jobs I used my router the whole weekend without even using a gig now in just one day I used nearly two gigs. Impossible, impossible.

NOT POSSIBLE YOUR TECHIES CHECKED WITH ME AT CANAL WALK VODACOM. There were a few issues on my phone because I received an upgrade but even this had not resolved the issue of my data disappearing. Everything was checked on my laptop and iphone at Canal Walk and confirmed to be in order.

I am using less than I ever used and my data is running out like water from a tap. Please, I beg you re-check your findings. Every time I have an upgrade Vodacom does this to me, my data suddenly runs out like water from a tap. Nobody can afford data at this rate. Please, I beg you do something to fix this like you did when I had this problem previously.

I have been a customer for more than 20 years now surely I know what I do and what I use on my phone after having gone through all the problems that Vodacom is constantly causing in my life.

Please, please, sort out this problem. It is really hurting me financially.

This is said in good relation but in desperation because I can't seem to get through to somebody who has the knowledge and authority to sort out the problem. I know this is a problem on Vodacom's side.

As i already said, after so many year s I know what is happening when it happens. Please help.