1 reviews | Active since Sept 2016
DATA 'Disappearing/ removed' from my fone that was paid for in full
<p>I use WIFI and the office and work.</p> <p>I built up a crdeit of in excess of 2.3 Gigs of data over the past 3 months.</p> <p>My old contract came to an end on 31 August and my new contract came into play on 1 September 2016.</p> <p>LOW and BEHOLD the DATA credit was 'removed' / 'disappeared' from my cell fone when I made inquiries via *111# as on 2 September 2016 at 09:35 stands at 393.88 MB</p> <p>I PAID for the DATA and have the right to use it when and how I choose to. VODACOM please correct this matter. </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
THANK YOU for re-instating my "lost' DATA credit.
Very Satisfied with the prompt response
THANK YOU for re-instating my "lost' DATA credit.
Very Satisfied with the prompt response
