KS
Karen S
1 reviews | Active since Mar 2009
25 Jul 2020, 12:11
Data Disappearing
Good Day I bought 50 MB on 23/7/20 for R12.00. This morning at 8.41 a.m I got an Sms to say I have less than 22.0 MB and at 9.42 a.m. less than 8.0 MB. I have Wireless so please advise where my data is going too? It usually used to last me for a month and I have not left my house since Lockdown being a 70 year old Pensioner. Karen Schafer
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Replies (2)
Vodacom's replyOfficial
26 Jul 2020, 08:42Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2020, 08:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
KS
Karen S's updateReviewer Update
26 Jul 2020, 10:24Thanks
KS
Karen S's update26 Jul 2020, 10:24
Reviewer Update
Thanks