Data disappearing - call centre agent tells me I'm wrong and she won't log a call

So I called 082111 about my phone not being able to connect to internet but when vodacom sent me sasses earlier the month that my data bundle was running out i purchased 2 x 2GB data(4GB). When I check my Data balance it shows i have 1.98gb data but Miss. Karabo Molefe at the Call Centre told me I have 0GB Data. Sio i tell her that my data is disappearing and that this happened in July and several times in the past. It seems like for every 1GB I use vodacom deducts 3GB. I have a 10GB line which I literally use for emails only on a very old computer. So i decide to download my software update 2.4gb data and guess what. That line's data is also now finished!!! I have 8 contracts with vodacom costing me a cool R10 000/Month and by this time I think Ill know how to manage my accounts.

What Upset me the most was the attitude and Karabo telling me that she won't log a data call to be investigated as she sees no valid reason! Shocking. this will make me cancel all my contracts. Im sick of this Data **** of vodacom! reference for call centre call: ********** 556 13H58 Karabo Molefe.

Please have a Senior Employee listen to the call made as referenced above.