1 reviews | Active since Feb 2013
Data disappearing 5GB Bundle - Complaint lodged be
I am REALLY, REALLY flippin angry at VODACOM. I have had a 5 Gigabyte Data Bundle for the last year! I have had one incident where my 5 Gigabyte disappeared and wrote to Hello Peter! That was sorted and I was told it was the Microsoft Update!<br> <br> Well, even before then, when I get to 1.3 GB I get an sms telling me I have less than 300 megabytes left of my bundle! I complained about this when all my airtime disappeared but obviously that was not looked into!<br> <br> Last night, the 18.12.15 I actually managed to get into my balance and it told me I have 1.37 GB left! I always (TRY) and check my balance because I know what Vodacom is like! The last 2 weeks I have been lucky to check my balance once. I always get the Message: An error has occurred in the script on this page. Line: 2. Char: 1595. Error: Unspecified error. Code: 0. [URL Removed] <br> <br> Well I would like to know exactly what I have done with my airtime! As I have downloaded absolutely nothing!<br> I spend more than R1000 a month with Vodacom on my bundle and my phone and wanted to purchase a new cell on contract! I am seriously looking into what else is available! It seems Vodacom is not the answer :(
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
