DM
Delisile M
1 reviews | Active since May 2010
24 Oct 2019, 15:05
DATA DISAPPEARING
I cannot access my midningh dat from 00:00. i have called vodacom and logged complaints numerous times and all they do is send me an sms and tell me everything is working.
What i do not understand is that i had over 20G on my night data and i am now left with 16G today. Vodacom where has my data disappeared to. I cannot wait for this data contract to end becaus i am paying for k*&k service
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Vodacom's replyOfficial
25 Oct 2019, 07:33Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2019, 07:33
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team