1 reviews | Active since Jun 2016

22 Feb 2017, 19:49

data disappearing

<p>I am really disappointed by Vodacom. I have been a client of theirs for a while. I generally spend about 2 gb of data a month. this month I bought 5 gigs and it finished before the 20th. I then purchased another gig which is now depleted. I would like an explanation as to how this is possible, I have invested more than 6 gigs and it has not lasted 30 days. I really don't understand. this is ****************. please, can they contact me to sort this out?</p>

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Replies (1)
Vodacom
Vodacom's reply23 Feb 2017, 07:02
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,