1 reviews | Active since Sept 2016

25 Jan 2017, 11:37

Data Disappearing

<p>As a very Loyal Customer to Vodacom I am totally disgusted that they think its okay to ***** from their customers!</p> <p>As if the price of Data is not high enough they still go ahead and ***** our Data!!</p> <p> </p> <p>I bought 1GB data last Thursday on Saturday it was gone! Bought another 1GB on Saturday, yesterday it was gone! 2GB in 5 days! How is this possible, seeing that Im on Wifi most of the day!</p> <p> </p> <p>Vodacom this is not acceptable!</p> <p>Highly dissapointed & irritated!!</p>

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2017, 11:45
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,