IK
Isabel K
1 reviews | Active since May 2017
20 Jan 2021, 16:01
data disappearing
I called Vodacom on Saturday when my Data just disappeared and according to their app i used 86 mega bite - note their app but 2.5gig disappeared within 10minutes - any one can see that it is impossible - still waiting for them to rectify it but with no success...very disappointed and make no mistake they don't even care to save a customer
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
21 Jan 2021, 06:55Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply21 Jan 2021, 06:55
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team