Data disappearing
Dear Vodacom! Why do I receive 'out of data' notifications during the morning hours while my phone was connected to my WiFi ALL THE TIME?????? It is the 18th of the month, my phone is connected to Wifi 90% of the time, I need an explanation! Escpecially during the early hours of the morning - I tend to sleep then. #Data*******ion #Frustrated #VodacomNeedToExplain
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Replies (2)
Vodacom's replyOfficial
18 Sept 2018, 08:01Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Sept 2018, 08:01
Official
Dear Customer,
Thank you for making us aware of your query.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Sept 2018, 09:59Dear Vernette
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,
Vodacom's reply18 Sept 2018, 09:59
Official
Dear Vernette
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further
Vodacom Consumer Website Team
Best regards,