1 reviews | Active since Jan 2012
data disappearing
I a contract customer, I received a monthly 1G, my phone was ****** and had received a new one. I did sim swap on Saturday the 7th of july. on Friday I received notification that my data was at 50mb, 2 minutes later it was depleted. Yesterday, I loaded 100mb of it and made sure that all the applications were off, however within a minute of being on whatsapp my data was depleted, please someone help me understand this.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team