DP
Danie P
1 reviews | Active since Oct 2017
03 Oct 2017, 19:57
Data disappearing
15Gb of data disappeared in the last month even with the router off. Today another 4Gb disappeared. When will Vodacom get control over this problem? We had no data the last month and now it is continuing. Come on Vodacom pls sort out this problem
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Replies (2)
Vodacom's replyOfficial
04 Oct 2017, 06:36Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2017, 06:36
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Oct 2017, 10:47Good Day Danie Prinsloo,
Thank you for taking the time to voice your concern.
Kindly note that feedback was sent via email to your gmail address.
Regards
RO
Best regards,
Vodacom's reply04 Oct 2017, 10:47
Official
Good Day Danie Prinsloo,
Thank you for taking the time to voice your concern.
Kindly note that feedback was sent via email to your gmail address.
Regards
RO
Best regards,