LD
Lithalethu D
1 reviews | Active since Nov 2014
14 Jan 2021, 11:56
Data Disappeared
I sent an email to Vodacom on 6/01/2021 about my +-7GB data which disappeared and sent them screenshots of my data usage to investigate until now nothing has been done.
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Vodacom's replyOfficial
14 Jan 2021, 14:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jan 2021, 14:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team