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Doreen M
1 reviews | Active since Oct 2016
25 Feb 2022, 08:26
Data disappeared
Vodacom needs to check what is really happening to our data. I bought 1G data to use when I go out of the house as I have unlimited fibre. The data is to access my whtsapp only to my surprise now one gig took less than a week. I need Vodacom to reimburse me and invistigate why data is disappearing
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Vodacom's replyOfficial
25 Feb 2022, 11:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Feb 2022, 11:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team