CG
Chantal G

1 reviews | Active since May 2018

10 Jul 2018, 08:31

Data disappeared

I can’t believe this has happened again, I load 1 gig of data at 4:46pm yesterday and today at 8:19am I get a message to say I have 509.0MB left - how is this possible? So frustrating. Really considering changing providers because this is too expensive.

0
Replies (1)
Vodacom
Vodacom's reply10 Jul 2018, 09:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,