NB
Natasha B
1 reviews | Active since Jan 2016
24 Sept 2017, 12:28
Data disappeared
Please explain how the following is possible: I’m using an iPhone, was on wifi and wifi assit is switch off. Within 1 min vodacom send me 3 sms’e. First one to tell me 49mb left, then no data, then R*** out-of bundle charges.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 Sept 2017, 19:33Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Sept 2017, 19:33
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Sept 2017, 10:54Good Day Natasha,
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was addressed as per our telephonic conversation.
Regards
RO
Best regards,
Vodacom's reply26 Sept 2017, 10:54
Official
Good Day Natasha,
Thank you for taking the time to voice your enquiry.
Kindly note that this matter was addressed as per our telephonic conversation.
Regards
RO
Best regards,