Data disappearance
As part of my contract I get 1 Gig data on the first of each month. I received 1 Gig on 1 October and the next day I received a message to inform me that I only have 200 Megs left!!!! Where the hell did it go???? Vodacom is *****ing my data!!!!!! It is unacceptable!!!!
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Replies (2)
Vodacom's replyOfficial
04 Oct 2017, 22:18Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Oct 2017, 22:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Oct 2017, 11:53Good Day Linda Niemoller
Thank you for taking the time t voice your enquiry.
Kindly note that this matter was addressed. Feedback was sent via sms to the number in question.
Regards
RO
Best regards,
Vodacom's reply05 Oct 2017, 11:53
Official
Good Day Linda Niemoller
Thank you for taking the time t voice your enquiry.
Kindly note that this matter was addressed. Feedback was sent via sms to the number in question.
Regards
RO
Best regards,