LV
Les V
1 reviews | Active since Jun 2020
16 Jun 2020, 10:21
Data "Disappear" YA!
Vodacom seem tot have some it again: son 2.7 GB disappeared from my Data account. I discovered that their Night Owl data which is supposed tot kick in at midnight, only does so erratic; sometimes ~25 min later. This data disappearance seem tot have no end...
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Jun 2020, 11:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jun 2020, 11:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
18 Jun 2020, 16:56Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion,I have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,
Vodacom's reply18 Jun 2020, 16:56
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion,I have advised you accordingly with regards to your query. Regards Consumer Website Team
Best regards,