JP
June P

1 reviews | Active since Mar 2009

15 Sept 2017, 10:17

Data disapears from my Vodacom sim card

I am making a complaint against Vodacom. Last week I had 250mb that just disappeared. When I checked my data usage on my phone for the apps that I had used I could not find with all the information, anything nearing or equalling my 250mb. I am very frustrated as I don't just have money to spend on data that may just vanish.

0
Replies (1)
Vodacom
Vodacom's reply15 Sept 2017, 10:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team