Data disapears
Be carefull of Vodacom. They are magicians as they can make you data bundle you have seems to "disapear" and then the call centre can't seem to locate call recordings where you agreed to the data and no one can help. I am canceling my debit order and moving to a different provider. Maybe Vodacom can sort this out with the ombutsman.
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Replies (2)
Vodacom's replyOfficial
20 Dec 2017, 17:07Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply20 Dec 2017, 17:07
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
21 Dec 2017, 08:54Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,
Vodacom's reply21 Dec 2017, 08:54
Official
Good day,
As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
RM
Best regards,