1 reviews | Active since Jul 2014
Data disapearimg magiccally and The New App....
In the past few months i have realized data just going missing.... You phone to quiry and the first things that they blamme is your setup... Roaming.... Fav is Background apps and updates!!! Well... Strangest thing happend... My phone did all these magical things while OFF... Battery dead and sim removed????? Yjey are blatently robbing us and who has the "Proof" when you want to take them on??? They do... The new Vodacom app is worse than the first trial... But not by much... The rechatge history is a made up list so you cant prove that they are actually *****ing from you... The new app Specials, Double your data, etc etc... i use to be able to buy double my data with the option of 2Gb or even much more... Mow the biggest is 30mb.... Only option... Just for you one offer 60 min + 60mb R12 Smart offfers is the only option that accually works because they have never advertised there. This shake everyday is just so that you stuff up your phone wuicker do their sslrd go up....
i have lost GB and TB even more due to them. Some times they come back say sorry and give you like 500mb to make up for the losses from them....
i mean the one agent told me that because i have LTE enabled that a say 1GB file will use more data cause is a faster servicw???
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
