EK
Eloise K

1 reviews | Active since Sept 2013

04 Dec 2015, 12:01

DATA DID NOT LOAD

Hi Vodacom, <br> <br> I am awaiting contact on this concern below. <br> <br> Thanks<br> <br> <br> To whom it may concern,<br> <br> I uploaded a 30 day 1 GB Data bundle yesterday as I always do. After I received the confirmation SMS, I went on as normal using my data.<br> <br> But today when I checked my balance, I found that I have 0.1 MB and all of my airtime has been used, to my complete shock and dismay,<br> <br> I do not have time, to double check to see if DATA has been loaded every time I upload my account.<br> <br> Especially since I received the confirmation SMS? What now?!<br> <br> Please check, and fix this problem.<br>

0
Replies (1)
Vodacom
Vodacom's reply04 Dec 2015, 13:43
Official
Hello Ello Xray Eyez,

Thank you making us aware of your complaint

Please note that a consultant will make contact with you in due course to assist with your query.

Regards
Consumer Website Team

Best regards,