CV
Christelle V
1 reviews | Active since Jun 2016
01 Dec 2016, 14:50
Data device not activated after two weeks!!!
<p> odacom sold me a 2GB vodafone wi fi router r216 device. after FOUR calls to customer care and hours of holding vodacom has been unsuccesful to activate the sim card since 16 November! It has now been 2 weeks and not activated. After holding now for abother hour and being tranferred to departments I am desparate for service!!!</p>
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Vodacom's replyOfficial
01 Dec 2016, 15:19Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Dec 2016, 15:19
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,