zM
zoe M

1 reviews | Active since Nov 2017

29 Nov 2017, 16:59

Data depletion notifications

I bought R30 airtime and some data so they decided not to let me know my data was depleted instead used up all of my airtime time instead and this always happens when I have a lit of airtime I never get notices, Instead all my airtime is used up. I'm sick and tired I'm changing networks and I want my airtime back!

0
Replies (2)
Vodacom
Vodacom's reply30 Nov 2017, 06:20
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply30 Nov 2017, 11:51
Official

Good day,

Feedback has been provided.

Regards,
RM

Best regards,