Data depletion

<p>For the last week my data is depleting at an alarming rate.none of my habits have changed I am using the phone the same way I always have. Yesterday I recharged with 1GB of data and R110 airtime and it was gone in less than 12 hours. </p> <p>I called Vodacom to check what the problem is and I was told by that 1. have automatic updates (which I don't have on my device because I deactivated them). 2.The speed of the internet I use is the problem.</p> <p>The consultant I spoke to didn't want to listen to me instead she was talking while I was explaining to her.</p> <p>I have had my phone for over two years now and I have never experienced such a problem with my data bundles. </p> <p>She asked me to close all applications that were running in the background which is fine but still does not explain how I could have used that amount of data . We lodged a dispute. </p> <p>i bought R30 airtime as soon as i got off the call and made two phone calls each lasting a minute and within 5 minutes that R30 was finished. </p> <p>I called in again and was once again told that this is because of background applications (all closed), automatic updates (which I don't have), internet usage (I wasn't on the internet because I had been on a call with Vodacom and what website would use R30 worth of data in 5 minutes.</p> <p> </p> <p>once again this consultant told me that it is my problem because of my usage. I asked her to lodge a dispute and she did not want to. We eventually lodged the dispute and she told me that I must not recharge the phone again because I will then just be calling their office to complain about my data being depleted. They will investigate and I can try to recharge after 48 hours.</p> <p>This is highly frustrating because this would mean I am not able to use my phone for 48hours!!!</p> <p> </p> <p>i am not impressed.</p>