data depletion
i bought 1GB data at 14:20 and at 15:32 i received an sms that i am left with 199.0mb i called vodacom customer care and spoke to Nobathembu who had an attitude and did not help with anything. i wnat an explanation or my data back, this is a *******, i am mad as hell
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Replies (2)
Vodacom's replyOfficial
14 Feb 2018, 16:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Feb 2018, 16:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
15 Feb 2018, 07:19Dear Berlindah Marokane,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the sms which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Vodacom's reply15 Feb 2018, 07:19
Official
Dear Berlindah Marokane,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the sms which we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,