BX
Bongeka X
1 reviews | Active since Aug 2016
15 Nov 2017, 13:39
DATA depletion.
Good Day
I am really not happy about how my data just depletes before the time lately and its a concern, the past 3 months i have used more than 3G and still does not finish the whole month. Usually or in the past i would buy 2G and would last me for the whole month and still expires, and now 2 gig does not even last a month and its a concern to be cause im out of communication, and its a frustration cause i have been using Vodacom for as long as i could remember changing service providers is the last thing i need right now.
Regards Joy
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Replies (2)
Vodacom's replyOfficial
15 Nov 2017, 14:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Nov 2017, 14:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
19 Dec 2017, 08:03Dear Bongeka,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the message we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,
Vodacom's reply19 Dec 2017, 08:03
Official
Dear Bongeka,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the message we have sent for feedback on this correspondence.
Warm regards,
SS
Best regards,