1 reviews | Active since Feb 2015
Data coverage on the Bluff. Its a joke
Since I took out a contract for internet data years ago the service has not been what was promised. When I log a complaint after a few days I get a reply that its been fixed. As I did not use it much as I worked away for periods I did not notice the deterioration in the quality. Now I am at home full time its one big battle everytime I go onto the internet. The signal cuts off and the service is so slow. I have been told that in the immediate area I stay there is no 3G coverage.<br> I have again reported the bad service and a person contacted me and told me the problem had been fixed.<br> I told them that its the same if not worse and that I am still not happy. I am not sure but it seems as though this poor service also uses up lots of data as before I always had data to spare at the end of the month but now have to buy extra before the month ends. When you try to purchase data on line with a credit card for some reason the website has a problem.<br> Vodacom has to pull up its socks or I will not renew my contract when due.
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
