1 reviews | Active since Jan 2017

04 Oct 2021, 10:50

DATA COSTS ARE MAD

I am very disappointed in Vodacom.. I cannot understand why, in 2021, we are still paying insanely high prices for our contracts even though data costs were supposed to drop so drastically...

I am currently paying R309 pm for 1GB of data and 75min... Thats correct R309!!! (on my *** number)

My wife contract has recently been upgraded and she now gets 5GB and 100min for R99.... Please explain to me how this is even possible.

Yes I understand that prices dropped after my contract started, but does this mean you just don't care for your current clients? "As long as they have a contract with us we do not need to give them any reduced pricing".. I can tell you one thing for sure... As soon as my contract expires I will be leaving Vodacom PERMANENTLY!

0
Replies (2)
Vodacom
Vodacom's reply04 Oct 2021, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 

Best regards,

's update28 Oct 2021, 09:54
Reviewer Update
Still no contact from Vodacom...