NP
Neil P
1 reviews | Active since Jun 2018
15 Feb 2019, 12:10
Data conversion
I erroneously pressed the wrong option when buying data for Dstv now, I chose showmax instead. When I asked for the data to be converted to Dstv now from Showmax. I was told it cannot be done I will just lose the R107. Why can it it not be converted this a lot if money to lose?
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Replies (2)
Vodacom's replyOfficial
15 Feb 2019, 14:02 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Feb 2019, 14:02
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
NP
Neil P's updateReviewer Update
15 Feb 2019, 18:21Not happy with their response as there is not solution according to vodacom. I feel like I was ****** of R107.00 I hope they stick it where it fits best.
NP
Neil P's update15 Feb 2019, 18:21
Reviewer Update
Not happy with their response as there is not solution according to vodacom. I feel like I was ****** of R107.00 I hope they stick it where it fits best.