Data contract went wrong

Vodacom is unfair and very trashy. So i got salary cut due to covid then i could not pay my monthly data contract anymore. My number was then deactivated. I can't make calls , use data pr do anything. In November i started getting my full salary and committed to pay R1000 monthly until mu account is settled. Now i am told is not enough like *** does that mean you do not choose to lose ur job. Covid affected everyone like hello. I even told the consultant that i will pay R1000 again on Monday but i am told my number will still be deactivated. This is ridiculous i may as well stop paying and get a new number. I Have been making calls trying to explain my situation but none of the employees want to understand . I asked if i can cancel my contract. Their answer was no you need to pay the full amount first. Does this even make sense? Nothing i do will help. i regret even taking the stupid contract mxm. Paying or not paying wont change anything