Data contract not capped
<p>Good day. My mother took out a data contract telephonically and was assured by the agent that the contract is capped and will not exceed the allocated monetary value. She got a bill this month for 10x the contract amount. I have instructed her to lodge a dispute. I demand a copy of the voice recordings. This is NOT an isolated incident and has happened to my brother-in-law as well.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
Best regards,
Good Day
Kindly note that your query has now been resolved.
Regards
Dc
Best regards,