Data contract not cancelled

<p>I am resorting to this platform after dealing with 3 vodacom employees who seem hell-bent on defying my instruction to cancel my data contract. First instance was with an employee who has subsequently resigned and the contract was never cancelled. When I found out that the contract was not cancelled and I had not used the data for the following month, i was advised by Zakes that they will credit me with the unused data in the following month and I was asked to allow one more debit. I agreed on condition that I do not lose out on the unused data from the previous month. To-date that has not happened. Zakes had promised to call and give me an update - that has not happened. I went to Vodacom East gate again (3rd time) and had to queue for almost an hour. I was assisted by Lundy. Who was very impatient and would not allow me to complete my sentences without interrupting. I have tried calling Zakes and my calls are not being returned. Why such arrogance.? Please cancel my contract ( ********** ) and reimburse me for all unauthorized debits. </p>